Frequently Asked QuestionsHelp Manual ProgressIT CloudSetup Cloud Remote Desktop on my Mac (2008R2 Platform)

Setup Cloud Remote Desktop on my Mac (2008R2 Platform)

Update your Mac

Unlike PCs, Mac App store from where you download most software for your Mac only plays nice if you have the latest version of Mac OSX installed. The current version as at the time of writing this article is Yosemite and the upgrade is free. It will take several hours to complete.

Buy Microsoft Remote Desktop App from the App Store

Buy Microsoft Remote Desktop App from the App Store

Open up the App Store.

  1. Search for the terms: "Microsoft Remote Desktop"
  2. Click on "Buy" or "Install" once you have found it. Last time I checked the app was free.

Start Microsoft Remote Desktop App

Start Microsoft Remote Desktop App

Pin the app to the Dock

Pin the app to the Dock

Right click on the App icon on your Dock (at the bottom of the screen) and choose Keep in Dock.

Discard any messages about the new version

Discard any messages about the new version

Setup a New Connection called Remote Desktop

Setup a New Connection called Remote Desktop
  1. Click on New to open up new connection
  2. Under Connection Name enter Remote Desktop
  3. Under PC Name enter your server name. It consists of your company code (for me trpt) followed by -rds.progressit.com.au. So I am entering trpt-rds.progressit.com.au. You should enter your server name which is different to mine.
  4. Enter your Username. For me it's PITC\trpt.afilipovic.
  5. Enter your Password
  6. Change the Colors to 16-bit.
  7. Click on Gateway and choose Add Gateway

Enter Gateway Settings

Enter Gateway Settings
  1. Click on the + symbol to create a new gateway.
  2. Enter the Gateway Name; I am calling mine "ProgressIT Cloud Gateway".
  3. Enter the Server Name as cloud.progressit.com.au.
  4. Enter your Username.
  5. Enter your Password.
  6. Click on the red X circle at the top left hand corner of the window.

Ensure the gateway is selected for your connection

Ensure the gateway is selected for your connection
  1. Ensure ProgressIT Cloud Gateway is selected under Gateway
  2. Click on the red X at the top right hand corner of the window.

Double click on your new connection to Remote Desktop to your Cloud Server

Double click on your new connection to Remote Desktop to your Cloud Server

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