Frequently Asked QuestionsHelp Manual ProgressIT CloudSetup Cloud Remote Desktop on my iPhone/iPad (2012R2 Platform) [Released mid-2015 onwards]

Setup Cloud Remote Desktop on my iPhone/iPad (2012R2 Platform) [Released mid-2015 onwards]

1. Download Microsoft Remote Desktop App

First we will download the application used to connect to the cloud. It is called Microsoft Remote Desktop App.

1.1. Tap on the App Store

Tap on the App Store

1.2. Find & Download the App

Find & Download the App

Inside the App Store, do the following:

  1. Click on the Search Box in the top right hand corner
  2. Enter text to search for "microsoft remote desktop"
  3. Buy and Download the App (it's free)

2. Create a new Cloud Remote Desktop Connection

2.1. Add new connection

Add new connection
  1. Click on + in the top right hand corner
  2. Choose Add Remote Resource Feed.

2.2. Enter Remote Resource Feed

Enter Remote Resource Feed
  1. Tap on Remote Resource URL
  2. Enter cloudapps.progressit.com.au
  3. Tap on Done

2.3. Enter Username and Password

Enter Username and Password
  1. Tap on User Name and Password
  2. Tap on Add User Account
  3. Enter your username. In this example, it is PITC\gens.alenard for username. Your username will be written on the ProgressIT Cloud card you received when you were connected.
  4. Enter your password.
  5. Tap Save to save Username and Password
  6. Tap Save to save the Connection

3. Test the connection by tapping on the icon

Test the connection by tapping on the icon

In my case I am going to tap on DRLG

4. Change the mouse mode inside the connection

Change the mouse mode inside the connection

iPad and iPhone is designed not to have a pointer - your finger is your pointer and by default every touch on your Cloud Platform is considered a click.

It is much easier to navigate if you have a mouse, so to switch to mouse mode:

  1. Tap on the connection name on the top of the iPad/iPhone.
  2. Tap on the Mouse Pointer

That's it, you're ready to go!

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